Multi-Organization Membership Every user can belong to multiple organizations - think of your personal account, your workplace, and maybe a volunteer organization you're involved with. This lets you seamlessly switch contexts while keeping everything organized.
Default Organization for Messaging When you send text messages through CoraHelps, they always come from your default organization. This ensures consistency in your primary communication channel and prevents confusion about which "hat" you're wearing when messaging.
Organization-Specific Conversations All conversations - whether on the web app or through phone messaging - are tied to a specific organization. This means each conversation has access to that organization's private knowledge base, including any artifacts, documents, or custom information that organization has added to enhance their CoraHelps experience.
Automatic Failover Protection If you're ever removed from your employer's organization (perhaps due to a job change), CoraHelps automatically switches your default organization to your personal account. This ensures you never lose access to the platform and can continue using CoraHelps seamlessly during transitions.
This structure gives you the flexibility to work across different contexts while maintaining clear boundaries between personal and professional use, all backed by organization-specific knowledge that makes each conversation more relevant and helpful.